Comments on: What do you say?

By: Sean

Sean — Sat, 20 Sep 2008 03:49:20 +0000

Thanks for the comment GirliePie – the comments RSS is OK, but I have seen on some blogs the ability to be notified by Email if there are new comments… I gotta look into the plugin codex for wordpress to see if something like that exists

thanks for the pointer to 44Forks – will check it out

By: GirlPie

GirlPie — Fri, 19 Sep 2008 22:03:09 +0000

You know what you might like? The check box that allows your commenters to get notice of follow-up comments… I didn’t realize how much that tool on a blog helps me stay loyal, engaged, find other bloggers in the comments, and not miss the ‘conversation.’ — [at which point I see the 'comments rss' to the right and feel like a dope... I'm used to seeing it near 'submit' for each post... hmm, wonder what Steve Krug would make of us?!]

Another new site you might like Sean: Nick Cernis’ charming http://www.44Forks.com — a site for etiquette and netiquette. He’s a fun writer, it’s light reading but carries insight and incites self-exam on the Social Media front.

Thanks for making me think.

By: Sean

Sean — Thu, 18 Sep 2008 13:38:32 +0000

Easy with the “mr manners” stuff…

Love the statement “But it’s all about recognition”. So true. This was intended to be a call to action for those working in social media to remember that recognition of the users and their attention/gestures is important – a soapbox isn’t a conversation. Had one client who wanted to blog and “use” social media but didnt want to hear from the users. “not wanting to hear from the users” is not uncommon, and if your org isn’t ready to listen directly then cool, there are other ways to spend money. But if you want to connect, if you want to get them talking to you (’cause they are talking about you) then you need to listen AND SHOW YOU ARE LISTENING

btw – thanks for the comment!

-Sean

By: GirlPie

GirlPie — Thu, 18 Sep 2008 05:43:33 +0000

Well said “Mr. Manners” — should be required reading before any blogger’s first post.

As a blog Reader I get a great deal of value from the commenters I read (which is almost always before I comment myself); as an aim-to-be-useful occasional Commenter, I suspect that I give back for the effort/info/edutainment of the post/blog.

But it’s all about recognition. I read comment-free Godin as daily as comment-heaven IttyBiz; both Seth and Naomi make the effort to recognize the attention, however minor my little chirps may seem beside pro-bloggers… Sean, keep up the good work.

By: Thank You Notes Girl

Thank You Notes Girl — Wed, 10 Sep 2008 19:47:37 +0000

Brilliant! I’m old school and know when to say thank you in off-line stuff, but I particularly dig this netiquette lesson. Thank you!

PS Lol, Dean Landsmen

By: David Alston

David Alston — Wed, 10 Sep 2008 12:49:46 +0000

Hey there Sean,

Great post. I was just mentioning this to someone yesterday. I know a lot of folks think of monitoring is mostly for finding possible problems and deciding to reach out (which is certainly a use for it) but there is nothing like positive reinforcement – something we learned from our parents too If someone says something nice it’s always great to say thanks.

I love your kids at Christmas reference with the thank you letters. We had to do this each year as well. And it was done “old school” with the letters and the stamps. By comparison, commenting on someone’s blog or tweet takes just seconds or a minute – with no stamps. Couldn’t be easier.

Cheers David

PS. And thank you for the Radian6 mention.

By: Sean

Sean — Wed, 10 Sep 2008 11:50:11 +0000

Thanks guys!

By: ed

ed — Wed, 10 Sep 2008 05:15:56 +0000

Great post

By: Dean Landsman

Dean Landsman — Wed, 10 Sep 2008 05:04:40 +0000

This is the Admin at deanland auto-noting and auto-complimenting your worthy post. You can haz kudos.

By: Tony Eyles

Tony Eyles — Wed, 10 Sep 2008 03:19:19 +0000

Thank you Sean. Making comments is a big deal for some people, (given 90% are lurkers). And there are so many of us now competing to be heard, it’s a privilege to get a response. Thanks also to people like Chris Brogan who pass on the word and broker conversations.

Regards
Tony

By: Keith Burtis

Keith Burtis — Wed, 10 Sep 2008 02:52:04 +0000

Sean, Great post. Yes. I think this is THEE most important thing in social media and the new economy at large. People are sick of the impersonal big box stores. Something my mother always told me was that “What comes around goes around, and old always becomes new again” Say thank you to those that have helped you… online or off! Give with good intentions, not to get something back.

We have gone from street vendors and corner markets to big box stores and impersonal salespeople. The net and the new technologies it brings are bringing back around that old shopkeeper that has the ability to thrive off of his/her community by providing service, knowledge and a smile.

Keith B. (New media Woodturner)